Frequently Asked Questions
Laptop
1. What should I consider when buying a laptop?
Consider what you’ll use it for—basic tasks (web browsing, office work), gaming, design, or heavy processing. Key specs to look at include the processor (CPU), RAM, storage type and size (SSD vs HDD), battery life, screen size, and graphics capability.
2. What’s the difference between a gaming laptop and a regular laptop?
Gaming laptops have high-performance processors, dedicated graphics cards, and enhanced cooling systems for handling intensive games. Regular laptops are designed for everyday tasks like browsing, streaming, and office work.
3. How much RAM do I need?
For basic tasks, 4GB–8GB is fine. For multitasking, design software, or light gaming, go for 8GB–16GB. Power users and gamers should consider 16GB or more.
4. What is the average battery life of a laptop?
Battery life varies by brand and model. Most modern laptops offer 6–10 hours on average, while ultrabooks and business laptops can last up to 12 hours or more.
5. Can I upgrade my laptop’s components?
Some laptops allow you to upgrade RAM or storage, but others (especially ultra-thin models) have soldered components. Check the specifications or contact us for model-specific details.
Processor (CPU) Category
1. What does a processor do in a computer?
The processor (CPU) is the brain of your computer. It handles instructions from applications and determines how fast and efficiently your computer runs.
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2. What’s the difference between Intel and AMD processors?
Both are leading CPU manufacturers. Intel chips are known for strong single-core performance, often preferred for tasks like video editing or office work. AMD processors typically offer better multi-core performance and value for gaming and multitasking.
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3. How do I choose the right processor for my needs?
For everyday use, Intel i3/i5 or AMD Ryzen 3/5 is sufficient. For gaming, creative work, or multitasking, consider Intel i7/i9 or AMD Ryzen 7/9. The higher the number, the more powerful the processor.
4. What does core and thread count mean?
Cores are like mini-processors inside a CPU. More cores = better multitasking. Threads are virtual cores; more threads help in running multiple applications smoothly. For heavy tasks, choose CPUs with more cores and threads.
5. Can I upgrade my laptop or desktop processor?
Desktop processors are often upgradeable, depending on the motherboard and socket compatibility. Most laptop CPUs, however, are soldered to the motherboard and cannot be upgraded.
Orders & Payment
1. How do I place an order on your website?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping details and select your payment method to complete your order.
2. What payment methods do you accept?
We accept a variety of secure payment options including debit/credit cards (Visa, MasterCard, Verve), bank transfers, and select mobile payment methods. Payment options will be displayed at checkout.
3. Is it safe to make payments on your site?
Yes, our website uses secure SSL encryption and trusted payment gateways to ensure your personal and payment information is protected.
4. Can I pay on delivery (Cash on Delivery)?
Currently, we do not offer Cash on Delivery. All orders must be prepaid to ensure swift processing and delivery.
5. How can I track my order
Once your order is confirmed and shipped, you’ll receive an email or SMS with tracking details. You can also log in to your account and view the status under “My Orders.